Protect your liability under California Civil Code § 1941.1 while eliminating manual triage. HabitGuard handles tenant SMS requests around the clock — classifying urgency, deflecting routine issues, and dispatching vendors automatically. Most clients replace a $56k–$84k/year maintenance coordinator for a fraction of the cost.
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Most overhead is lost to manual ticket sorting and unnecessary vendor trip charges. HabitGuard is the always-on dispatcher that handles it.
Instantly classifies tenant requests by urgency (P0–P3) based on California habitability standards — no coordinator required at 2am.
Guides tenants through Tier-1 troubleshooting (GFI resets, disposal jams, etc.) before a human ever sees a ticket.
Confirmed emergencies trigger immediate vendor notifications with a full timestamped audit trail for compliance and liability protection.
How It Works
Three steps. No app downloads. No portals. Just SMS — the channel your tenants already use.
Your tenants send maintenance requests via SMS to a dedicated HabitGuard number. No app, no login required.
The AI agent determines urgency, provides Tier-1 troubleshooting for routine issues, and asks clarifying questions when needed. Every interaction is logged.
Emergencies trigger immediate alerts to you and your vendors. Routine issues are resolved or queued — with a full compliance record ready if you ever need it.
Experience the full maintenance agent workflow on your own device. We'll walk you through a live triage scenario.